We use UPS and Federal Express. We insure all of our packages and always require a signature for orders over $500. Please make sure you choose an address for delivery where someone is available to sign for it. Our 2-day shipping in the continental U.S. is complimentary. Overseas shipping is $75.00. Overnight shipping within the U.S. is $30.
If you would like rush or overnight please email us and let us know when you place your order and we are happy to accommodate where we can.
If you are in the state of New York and you make a purchase, we will add appropriate sales tax.
Please email firstname.lastname@example.org if you have questions.
Expected arrival date for international orders is approximately 10-14 days from the order date.
For international orders, a customs duty will be charged to you depending upon the country in which you reside.
By law, we cannot change the value of order on commercial invoices. We adhere to all international import/export laws.
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What’s the size difference between babylocks, medium locks and regular locks?
A babylock measures a 1/2 inch, a medium an inch, and a regular lock an inch and a quarter.
How can I style my lock?
You can use it as an extra link to a chain, as a charm holder, or use it to simply complete a chain.
What are the most popular chain lengths?
- 15” is popular for a choker-style look.
- 19” is universally flattering as a necklace and most customers can wrap it around their wrists as a bracelet.
- 32” gives maximum play with various styling possibilities.
What's your return and exchange policy?
We accept returns and exchanges within 15 days of receipt for all pieces returned to us in their original packaging and in their original, unworn condition.
We offer complimentary standard shipping via UPS with insurance and always require a signature for orders over $500.